| Issue ID | 1637004 |
| Internal NHTSA # | 11300650 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2015 |
| File date | 12/03/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes benz glk350. The contact received notification on nhtsa campaign number: 19v010000 (air bags) and called mercedes benz of jacksonville dealer, (10231 atlantic blvd, jacksonville, fl 32225, (866) 955-5901) and was informed the part was not available for the repair and was to contact mercedes benz customer service. The manufacturer was made aware of the failure and informed the contact, the part will become available october of 2020. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirmed part not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PONTE VEDRA BEACH, FL |
| VIN pattern | WDCGG5HB9FGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |